Solution
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Using the WebAadmin interface
First of all, save the axigen_lk.bin file attached to the email received from our Customer Care team in a known location on your computer. Next, login into the Axigen WebAdmin interface and, in the left menu, go to Global Settings, then click on License Information:
After applying this key, Axigen will restart in order to load the new license and you will have to re-login in the administration interface:
To verify that the License Key has been applied successfully, you can now go to the left menu and choose Global Settings, then License Information from the left menu
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Manual copy of the registration file
In order to register Axigen by manually copying the registration file to the data directory, first download the axigen_lk.bin file to the machine you have Axigen installed on, in a known directory — i.e. /tmp. Next, copy the file to the data directory: /var/opt/axigen in Linux:
cp /tmp/axigen_lk.bin /var/opt/axigen/
and change its ownership to the axigen user and group:
chown axigen:axigen /var/opt/axigen/axigen_lk.bin
The manual registration process for the Windows operating system platform requires you to copy the axigen_lk.bin file to the working directory were Axigen was installed. The default locations are C:\Program File\Axigen Mail Server or C:\Program Files (x86)\Axigen Mail Server
Restart Axigen and view the axigen_lk.txt file found in the run sub-directory of the Axigen working directory to verify that contains your license details. Here's an example of this file's contents:
LicenseKey { Version = 10 MinorVersion = 1 Description = "This is a registered version of Axigen" RegistrationCode = "XXXXXXXXXXXXXXXXXXXX" User = "John Doe" Company = "Acme, Inc | Location: 1 Sesame Street" MachineCount = 3 DomainCount = 4294967295 MailboxCount = 3000 MaillistCount = 3000 GroupCount = 3000 PublicFolderRecipientCount = 10000 ReportDatabaseCount = 128 MailboxCountPerDomain = 3000 MaillistCountPerDomain = 3000 GroupCountPerDomain = 3000 PublicFolderRecipientCountPerDomain = 10000 ActiveSyncMailboxCount = 1500 ActiveSyncExpiryDate = "Sat, 24 Feb 2019 00:00:00 +0000" Distributor = "AXIGEN MESSAGING (Active)" TechSupportProvider = "AXIGEN MESSAGING (Active)" StartDate = "Mon, 14 Aug 2018 00:00:00 +0000" ExpiryDate = "Sat, 24 Feb 2019 00:00:00 +0000" MaintenanceDate = "Sat, 24 Feb 2019 00:00:00 +0000" TechnicalSupportExpiryDate = "Sat, 24 Feb 2019 00:00:00 +0000" SubscriptionRenewalDate = "Fri, 26 Jan 2019 16:37:05 +0200" Addons = (PublicAddressBook GSSAPI FTPBackup POP3Proxy IMAPProxy SMTPProxy [...]) CommtouchIntegrationExpiryDate = "Sat, 24 Feb 2019 00:00:00 +0000" Type = ServiceProvider PremiumMailboxCount = 1500 PremiumMailboxCountPerDomain = 1500 SharingMailboxCount = 1500 SharingMailboxCountPerDomain = 1500 PersonalOrganizerMailboxCount = 1500 PersonalOrganizerMailboxCountPerDomain = 1500 OutlookConnectorMailboxCount = 1500 OutlookConnectorMailboxCountPerDomain = 1500 ActiveSyncMailboxCountPerDomain = 1500 KAVMailboxCount = 1500 KAVMailboxCountPerDomain = 1500 KASMailboxCount = 1500 KASMailboxCountPerDomain = 1500 KAVExpiryDate = "Sun, 04 Feb 2018 00:00:00 +0000" KASExpiryDate = "Sun, 04 Feb 2018 00:00:00 +0a000" IAMailboxCount = 0 IAMailboxCountPerDomain = 0 IAExpiryDate = "Thu, 30 Nov 2017 00:00:00 +0000" UsageReportDayOfMonth = 0 UsageReportTimeInterval = 0 UsageReportDayOfWeek = 7 UsageReportDisabled = no CyrenASIntegrationExpiryDate = "Sat, 24 Feb 2018 00:00:00 +0000" CyrenAVIntegrationExpiryDate = "Sat, 24 Feb 2018 00:00:00 +0000" CyrenMKey = "00000000000000000000" }