How to Upgrade to Axigen X6

Before upgrading, please note that Axigen X6 introduces changes to the supported operating systems.

The newly supported operating systems in X6 are:

• Ubuntu Server 24.04 LTS
• Debian 12
• Microsoft Windows Server 2025

The no longer supported operating systems are listed at the bottom of this article. To view the complete list of supported platforms, visit the supported platforms page. Depending on your current OS, you may need to upgrade or set up new machines with a supported operating system.

Note: A valid software maintenance agreement is required to upgrade to Axigen X6.

Upgrading to Axigen X6 on Linux or Windows

1. Download the corresponding package from our downloads section

2. Stop the Axigen service

3. Create a backup of the Axigen working directory. For info on how to do that, visit our knowledge base

   Note: If needed, here’s more info on the Axigen working directory restoring process

4. Please note that the downloaded Axigen X6 package is an installer. Run the installer and follow the on-screen installer instructions to complete the upgrade process.
   • On Linux (RPM based distros): dnf install <path>/axigen....x86_64.rpm
   • On Linux (DEB based distros): apt install <path>/axigen....x86_64.deb
   • On Windows: run the Axigen msi.
5. Start the Axigen service.

Upgrading to Axigen X6 on Docker

Upgrading to Axigen X5 on Docker can be done following a few simple steps:

• Stop the Axigen container: docker stop <container_id>
• Create a backup of the Axigen working directory
• Remove the Axigen container: docker rm <container_id>
• Create a new Axigen instance:

# docker run --pull=always --name=axigen -dt -v <volume>:/axigen/var -p 443:443 -p 9443:9443 -p 993:993 -p 995:995 -p 25:25 -p 465:465 -p 9000:9000 -p 7000:7000 axigen/axigen

Learn more about deploying and running Axigen in Docker here

Important X6 Notes and Upgrade Info

What to expect when upgrading to X6. When upgrading to X6, some lightweight upgrade jobs will be performed in order to migrate the 2-Step Verification and Account Recovery data to their new home within the Axigen storage. This ensures greater flexibility and room to grow. These updates are designed to run efficiently and should have minimal impact on your service during the upgrade process.

Discontinuing Standard WebMail. Our Standard WebMail, maintained for legacy browsers and poor internet connections, has seen a steady decline in usage over the years. As a result, we’ve decided to discontinue it with the release of Axigen X6. Starting with this version, Standard WebMail will no longer be available.

Please note that mailing lists, including their moderation, are not supported in the Ajax WebMail and will only be available via IMAP.

Supported versions. With the X6 release, we’re returning to our standard support policy, which means the latest two major versions will be supported: X6 (10.6.x) and X5 (10.5.x).

No longer supported platforms. The following platforms are no longer supported: CentOS Stream 8, Ubuntu Server 20.04 LTS, Windows 10.