Issue cause
Solution
Default installation with all services active
These services and ports will be used during the initial Axigen configuration.
____________________ | Service: | Port: | | | | | SMTP | 25 | | WEBMAIL | 80 | | POP3 | 110 | | IMAP | 143 | | CLI | 7000 | | WEBADMIN | 9000 | |__________|_______|
Secure ports (SSL / TLS) defaults
The following ports will have to be used as defaults when enabling SSL and TLS encryption for any of the services.
____________________ | Service: | Port: | | | | | SMTP | 465 | | WEBMAIL | 443 | | WEBADMIN | 9443 | | IMAP | 993 | | POP3 | 995 | |__________|_______|
Scenarios
- If you receive an error during the startup of the Axigen service, you may have another mail server installed or running. Before attempting to start or restart the Axigen service again, make sure the other application is uninstalled.
- Use the netstat command to identify any other processes that may be using required ports:
- Linux: netstat -tlpn
- Windows: Start Menu → Run..., then type cmd to open a new Windows terminal window and run netstat -anop TCP
- In case of an upgrade, make sure no older version of Axigen is still running