Redirect Overquota Messages to a Different Account

This article describes how messages sent to an over-quota account can be redirected.

Issue cause

Sending a message to an account that exceeded the allowed quota will be rejected.

Solution

To redirect a message from its original recipient to another, but only if the account quota was exceeded, perform the following:
 

  1. Log into the webadmin interface.
  2. Go to the "Security & Filtering" -> "Acceptance & Routing" context.
  3. Go to the "Advanced Settings" tab.
  4. Click the "Add Acceptance / Routing Rule" button.
  5. Enter a descriptive name in the "Rule name" field.
  6. From the "Conditions" section, select "Recipient -> Is Overquota".
  7. Click "Add condition".
  8. From the "Actions" section, select "SMTP->Action"
  9. Click "Add action".
  10. Set the action "SMTP action" to "Accept" and add an optional message
  11.  Again, from the "Actions" section, select "Recipients -> Change Recipient".
  12.  Click "Add action".
  13. Enter a recipient name and destination folder.
  14. Click "Save Configuration".

NOTE: The destination account must exist. If it does not, the redirection will fail and the message will still be discarded.

OS: LinuxWindowsFreeBSDNetBSDOpenBSDSolaris
Distros: WindowsDEB based distros amd64