Spoofing my email address

Support Spam & Virus Protection
1

I searched but could not find an exact solution.

For some months now I have been receiving ransom email sent from my own Axigen email addresses i.e. from myself.
The subject is “I have Recorded You”. I of course ignore these emails and have changed my passwords.
I have tried Blacklisting myself but I still receive at least 100 of these spoof emails on a daily basis.
Is there a setting that I can go to to completely stop these spoof spam emails?
Many thanks for any suggestions,
James.

2

Hello,

Yes, it is called SPF and documented here:

HTH,
Ioan

3

Thank you for the information, but unfortunately my Axigen webmail settings do not include any of the suggested options!

EDIT: these spoofed spam post also appear in my MS office16 Outlook mail.

4

Hello James,

From your response we understand that you are not the admin of the server where your email address is hosted. In this case you have to address to that person / team asking to fix the issue for you.

HTH,
Ioan

5

Thanks again Ioan for your help, I’ll contact my local internet provider and pass on your suggestions.
James.