Is there someone who can help me?
My users are not able to send or receive email.
I suspect it is the setting:
Allow / Disallow local delivery
Allow local delivery Require authentication
When I enable the Require Authentication the users are only able to receive.
The other way around they are only able to send.
MXToolbox shows Local Delivery not Allowed.
Looking at DNS, I had contact with my DNS provider and the domain is setup properly, so that could not be the case, they’ve checked.
Hi Frank
Please take a screenshot from that rule and upload here.
And second, to further assisst please set smtp-in and processing module log level on “Protocol communication”:
WEBADMIN > SERVICES > SMTP Receiving > Service Configuration > Logging
and
WEBADMIN > QUEUE > Processing > Service Configuration > Logging
Then send a test email and attach the log file.
by default logs stores in :
[axigen/working/directory]/log/everything.txt
Dear Frank
In files you attached there are too many attempts for brute force attack.
can you tell me which one is sender and recipient and mention time?
also please open Queue > View Queue
and determine is any email stick in queue?
I dont see these emails.
to have better investigation Queue Processing log require.
please send and receive again and send the the logs again (smtp-in, queue processing, smtp-out).
To avoid bruteforce attack if you run axigen on linux you can use fail2ban. check attached file fail2ban.txt (2.1 KB)
To avoid brute force in windows I joined axigen to active directory.
Its not a complete solution but for now I think its best solution.
axigen needs to implement a better solution.
this domain “aimed.nl” uses MSExchange and this domain “putloo.com” does not have any MX record in its DNS server and maybe this is the reason you cannot send email.
This is the correct one, I never send an email to putloo.
At the moment the server is set to receive mails, but can’t send, shall I reverse the setting of the screenshot for the other situation?
Dear Frank
sorry for delay
I looked into the logs and found nothing reasonable to avoid sending your emails.
If you send your emails and don`t receive NDR (Non Delivery Response) or there is no email in Queue then your email is sent.
I just see some errors that showed sometimes gmail blocked you.
to check your email server and its grade you can use there sites:
I’ve now switched the bottom checkmark on again.
Have a look at the logfiles now, you’ll see the problem is at the server. (from Aimed.nl)
Use the same URL, with this MD5 hash: 4ba276b70ba22f55303e1fa170d09c49
I can probably try to expand my Powershell script, to automatically ban any brute attempt IP’s in the windows firewall.
At the moment it only gives me the IP, country and attempts and I manually add them in the global IP ban in webadmin.
cant promise when it will be finished, but I’ll let you know.
Hello, Outlook doesn’t have a connection to the Internet or your network. Solution: Make sure that your computer is connected to the Internet or your network. Solution: Verify that Outlook is online. On the Outlook menu, make sure that Work Offline is not checked. And it’s usually because of incorrect SMTP server settings, or a firewall/antivirus blocking access. Try sending an email , with your firewall, antivirus, or proxy (if you are using this software) disabled.
