Why do "supported" antivirus/antispam apps throw error messages when they are disabled?

Axigen comes with a number of built-in or connectors to supported anti-virus and anti-spam applications. While setting up Axigen, I decided to disable every one of these until later when I have the time to address these. Yet I see the log files (such as everything.txt) cluttered with various different error messages associated with these applications - for example -

2022-11-03 16:54:35 -0700 08 bigbang WEBADMIN:00000001: Filter AVG AntiVirus Filter loaded from file /var/opt/axigen/filters/avg.afsl
2022-11-03 16:54:36 -0700 08 bigbang WEBADMIN:00000001: Filter AVAST loaded from file /var/opt/axigen/filters/avast-av.afsl
2022-11-03 16:54:36 -0700 02 bigbang PROCESSING:001BA985: Filter AVG AntiVirus Filter(127.0.0.1:55555):[ERROR]: Could not connect to filter
2022-11-03 16:54:36 -0700 02 bigbang PROCESSING:001BA985: Error connecting to socket filter: AVG AntiVirus Filter(127.0.0.1:55555)

The AVG application’s status shows “Could not connect” even though I have disabled this application on the very same web page where this status message is shown! There are LOTs of other examples similar to this or slightly different -

2022-11-03 16:54:36 -0700 16 bigbang PROCESSING:00392322: << /var/opt/axigen//queue/39/D2322.00: File path check failure: Permission denied. ERROR
2022-11-03 16:54:36 -0700 02 bigbang PROCESSING:00392322: Filter ClamAV(127.0.0.1:3310):[ERROR]: Permission denied. ERROR
2022-11-03 16:54:36 -0700 08 bigbang PROCESSING:00392322: Finished filtering mail object 392322 with filter:
2022-11-03 16:54:36 -0700 08 bigbang PROCESSING:00392322: Set recipient <filterDetect-00392322@~filter-test> state to PROCESSING ERROR

I could put a lot more examples in this post, but my question really is, What does “Disable” mean? To my software engineers mind, saying an app (or add-on) is disabled means I shouldn’t seen any error messages related to attempts to set up and/or start that app!

Or maybe I speak a different dialect of English? I am trying to track down why Axigen is not sending out emails to a maillist (different thread I may start soon) and seeing all these error messages is either simply making the logfiles confusing, or perhaps there IS something seriously broken that is causing all these failures that I am seeing.

Hello Marc,

When logging into WebAdmin interface, all filters are checked so their status could be displayed into the dedicated page. You could find those tests into the logs by searching after filterDetect.

Bottom line: you may ignore those errors.

HTH,
Ioan