Knowledge Base

Get answers to common Axigen administration issues

Axigen 7.x - 8.x

How to Forward Messages to Another Mail Server If the Account Is Not Local

Mar 4, 2009  •  2 min. read

If Axigen hosts one or more domains that are shared with another mail server, deliveries to accounts hosted on the other server will fail with the error message "User not found".

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How to Set Separate Smtp Banner for Each Hosted Domain

Feb 21, 2009  •  2 min. read

This article describes how to set a custom smtp banner for each domain, using an acceptance and routing rule.

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Spam Folder Not Available in Email Client

Feb 13, 2009  •  2 min. read

After defining an user account in your email client and successfully connecting to the Axigen server, you cannot view the Spam folder in your email client folder tree.

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How to Configure the Authentication Mechanisms for the SMTP Service.

Feb 7, 2009  •  1 min. read

How to enable/disable certain authentication mechanisms for the SMTP Receiving service.

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Configuring Timezone Settings Using the Administrator Account

Jan 29, 2009  •  2 min. read

This article describes how to configure the Webmail timezone using the administrator account.

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Configuring a DNSBL

Jan 29, 2009  •  1 min. read

This article describes how to add a new DNSBL in the server configuration.

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Synchronizing the Domain Contacts Information via CLI

Jan 28, 2009  •  1 min. read

This article presents the required steps for re-synchronizing the contents of the 'Domain Contacts' public folder.

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How to Perform an Upgrade of the Axigen Mail Server on a Windows Platform

Nov 11, 2008  •  1 min. read

Upgrade procedure for Axigen Windows version.

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How to Set the Maximum Log Level for the DNR Service

Nov 11, 2008  •  1 min. read

This article explains the steps necessary to set the maximum log level for the DNR service.

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Configuring Send Read Receipt Actions

Nov 3, 2008  •  1 min. read

How to configure Send Read Receipt actions in WebMail

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How to Control Read Receipt Actions via WebMail

Nov 3, 2008  •  1 min. read

How to control Read Receipt actions via WebMail

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How to Configure SSL Settings

Nov 2, 2008  •  2 min. read

The following page will show you how to configure SSL-related settings in Axigen.

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