Knowledge Base

Get answers to common Axigen administration issues

How to Install WebMail / WebAdmin Patched Pages

Aug 16, 2017  •  2 min. read

This article describes how to install WebMail / WebAdmin patched pages.

Read article

How to Install an Axigen Binary Patch

Aug 16, 2017  •  1 min. read

This article describes how to to install an Axigen binary patch.

Read article

How to Make Axigen WebMail Your Default Email Application

Mar 7, 2017  •  1 min. read

This article describes how to make Axigen WebMail your default email client — i.e. the email app that your browser will use to open external "mailto:" links you click on.

Read article

How to Monitor the Automatic Compacting of the Storage Files

Mar 1, 2017  •  3 min. read

This article describes how the automatic storage compacting works, as well as how to get information about this automatic process by using the log files.

Read article

How to Support & Monitor the Axigen X1 Upgrade of Search Indexes for Better Search Performance

Mar 1, 2017  •  2 min. read

For better search performance, Axigen X1 rebuilds the search indexes and normalized messages upon upgrade. Under certain conditions, this might use additional system resources — processing power and disk space — for a short period of time following the upgrade. Several related recommendations are detailed below.

Read article

How to Configure Axigen as a Log Server

Jan 16, 2014  •  2 min. read

This article contains the procedure which explains how to configure an Axigen Mail Server as a log server. This procedure contains 2 parts, first one explaining the steps used to configure Axigen as a log server and the 2nd part explain how to configure a service for Axigen Mail Server to log on a remote host.
It is assumed that you have two Axigen services installed and running, one represents the actual mail server and the other one will be used as log server.

Read article

How to List Mailbox Sizes of All Accounts Within a Domain

Mar 28, 2013  •  1 min. read

This article explains the steps necessary to list mailbox sizes of all accounts within a domain.

Read article

How to Apply Outlook Connector Patch

Mar 28, 2013  •  1 min. read

This article explains the steps necessary to apply Outlook Connecter patch

Read article

How to Set the Maximum Log Level for the WebMail Service

Dec 15, 2012  •  1 min. read

This article explains the steps necessary to set the maximum log level for the WebMail service.

Read article

How to Compact the Axigen Storage via CLI

Nov 21, 2012  •  2 min. read

This article contains the procedure required to compact the Axigen storage when space on disk is inefficiently used.

Read article

How to Purge Old Emails via CLI

Dec 3, 2010  •  4 min. read

Learn how to efficiently purge old emails from Axigen mailboxes via CLI, resolve mailbox quota issues, and manage email retention with clear step-by-step instructions.

Read article

How to Manually Migrate Messages from One Local Account to Another

Jul 18, 2010  •  2 min. read

This article provides an example of how you can migrate messages from one local account to another.

Read article