Troubleshooting CLI

Axigen Documentation

If you cannot connect to CLI, please check if:

  • You have enabled the CLI service (open the Server → Services Management page in WebAdmin, CLI is enabled in the "Running Services" area);

  • You have correctly configured the CLI listener (the list with the listeners currently defined in Axigen can be found in the CLI Tab → Listeners section in WebAdmin; check if your listener is enabled);

  • By default the CLI listener is set to 127.0.0.1, which means that only connections from localhost are possible. If you want to connect from a remote host you can set this listener to 0.0.0.0, which means that the CLI service will listen for connections on all the available interfaces;

  • You’re connecting using the correct username: for the current version, please use the "admin" username and the password you have previously configured using the wizard;

  • You should also check your firewall settings to allow connections on the port specified for the CLI service.

Axigen is a premium, scalable, all-in-one Windows & Linux mail server software. A free mail server version is available for personal and lab use, along with the business mail server and the MSP mail server, for Managed Service Providers, which also include features like personal organizer, groupware, AntiVirus, AntiSpam, or advanced security policies. The carrier-class ISP mail server solution completes the Axigen offering and comes with clustering support, delegated administration, extensive APIs, as well as a cloud-native, Kubernetes based deployment option.

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