Knowledge Base

Get answers to common Axigen administration issues

Axigen 6.x - 8.x

Setting up Quota for Multiple Accounts Using Account Classes

Nov 24, 2007  •  2 min. read

Account classes can be used to group several user accounts that have common settings. This is achieved through the inheritance scheme. By default, accounts inherit the default settings of the domain. This inheritance can be changed using the account classes.

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Setting the Quota for an Account Using the CLI

Nov 24, 2007  •  1 min. read

This article describes how to set the quota for an account using the CLI

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Repairing an Account Using the CLI

Nov 24, 2007  •  1 min. read

This article contains the procedure required to repair a user account that is no longer be accessible or some messages can no longer be accessed by that account.

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How to Set the Maximum Log Level for All Logged Services

Apr 20, 2007  •  1 min. read

This article explains the steps required to set the general log level at its maximum value

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Axigen Can't Communicate with the LDAP Server

Apr 20, 2007  •  1 min. read

Axigen can't communicate with the LDAP server even if the configuration is correct.

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Axigen 5.x - 8.x

How to Migrate to Axigen from an Old Server

Mar 13, 2008  •  3 min. read

This KB article will focus on the process of migrating user accounts and data from an old messaging solution to Axigen

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How to Configure Axigen to Tag the Subject of Messages with Detected Viruses

Feb 15, 2008  •  1 min. read

How to configure AXIGEN to add a "[Virus]" tag in Subject header of messages detected as Virus by your AntiVirus solution.
This applies only if the "virused" message is not discarded.

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Allow Authenticated Users to Send Messages Using Identities

Jan 29, 2008  •  1 min. read

How to setup AXIGEN to allow authenticated accounts to send messages using other identities configured in their e-mail clients.

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How to Enable Domain Selection at WebMail Login

Jan 11, 2008  •  0 min. read

How do I allow users who login in WebMail select their domain using a drop-down box.

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How to Enforce Actions Based on the Results Returned by AntiVirus and AntiSpam Filters Enabled in AXIGEN

Dec 20, 2007  •  2 min. read

How to enforce actions based on the results returned by AntiVirus and AntiSpam filters enabled in AXIGEN

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How to Exclude a Certain IP/IP Range from Reverse DNS Checks

Dec 18, 2007  •  1 min. read

How to exclude a certain IP/IP range from reverse DNS checks

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How to Enable Special Actions for Messages Containing Recipients Not in Address-Book at the Account Level

Dec 16, 2007  •  1 min. read

How to enable special actions for messages containing recipients not in Address-Book at the account level

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